外企面试常见问题三

61、Let’s talk about standards of performance。How would you describe your own standards ?what would your subordinates say ?what would your boss say?
我们来谈谈绩效标准。你如何描述自己的标准?你的下属怎么说?你的上司怎么说?

62、Some managers are quite deliberate about such things as communications,development,and motivation。Do you have examples of how you addressed these areas ?
一些管理者非常注重下面这些事情,如沟通、开发和激励。能否给我们举几个例子来说明你在这些方面是怎样做的。

63、Some managers are short-fused and impatient in their reactions。How would you describe your won patience ?
一些管理者的脾气易怒而且不耐烦,你如何描述你自己的耐性?

64、How would you handle a subordinate who deliberately went about a task in a way that contradicted your instructions yet was wildly successful ?
当下属在工作中使有的方法显然与你的指导大相径庭,但最终却大获成功,你会如何对待这种事?

65、Are you prepared to fill in for someone who has different,even lower-level,responsibilities?
你打算临时替代一个职责不同的、甚至职责和级别更低的人吗?

66、Describe a time when you unfairly got caught up in office politics ?
谈谈你的这样一个经历:在组织的权力斗争中,你受到不公正对待。

67、What strategies do you employ for finding common ground with your customers?
你采用了什么样的策略来寻求我与客户的共同利益?

68、Can you give an example of how you are able to be positive about a product even when discussing anegative?
你怎样在不利的情况下,仍然能够对自己的产品充满自信?请举例说明。

69、Have you found it helpful to take motes when talking to a customer ? How ?
你认为在与客户交谈时做记录是否很有帮助?你是如何做的?

70、If I were a prospect,what clues about me does this office give ?
假如我是一名潜在客户,这间办公室能够给你提供什么线索来了解我?

71、What strategies do you use to repeat the customer’s key concepts back to him or her during a sales pitch?
在销售过程中,你使用什么策略把顾客的关注点强调给他听?

72、How do you turn an occasional buyer into a regular buyer ?
你怎样把偶然的买主变成固定的买主?

73、Have you ever taken over an existing territory or desk?what was the volume when you started ? what was it when you left ?
你是否接手过一个已然存在的销售地区或销售岗位?刚接手时销售量是多少?你离开时销售量是多少?

74、What have you learned about using sales incentives to promote sales ?
在利用销售刺激因素促进销售增长方面,你学到了什么?

75、What strategies do you use to plant questions in your customer’s mind ?
你使用什么样的策略在顾客心中引起好奇?

76、When is it appropriate to ask a prospect ,“How much do you want to spend ?”
什么时候对潜在客户询问下面的问题最为恰当:“你打算出多少钱买它?”

77、Tell me about a time you adjusted your approach to a prospect based on their body language。
谈谈你的这样一次经历:根据潜在客户的身体语言,你调整了自己的策略。

78、Tell me about a time you adjusted your approach to a prospect based on their body language。
谈谈你的这一次经历:根据潜在客户的身体语言,你调整了自己的策略。

79、Tell me about a time when you followed up with a reluctant prospect and still failed to get the order。
谈谈你的这样一次经历:你对一个较为勉强的潜在客户进行了追踪,但最终依然没有得到订单。

80、Talk about a time when you overcame your own mental block or prejudices to make a sale。
谈谈你的这样一次经历:你克服了自己的心理障碍或偏见,从而获得了一笔销售额。

81、Can you talk about a sales incentive program that motivated you ?
能否谈一谈能够激励你的一项销售刺激方案?

82、When was the last time you sent a thank –you note to a customer ?
你上一次是在什么时候向顾客发出的感谢信?

83、How do you try to show each customer that he or she is important ?
你如何做到让每一位顾客都感到自己是重要的?

84、When you cold–call a prospect,what obstacles do you expect the clerical staff to put in your way ?
当你给客户冒味地直接打电话时,你预计他的秘书或其他办事人员会给你设置哪些障碍。

85、When you telephone a prospect,what strategies do you use to get past the secretary or receptionist ?
当你给潜在客户打电话时,你使用什么策略绕过他的秘书或前台接待员?

86、Where do you find your telephone leads ?
你从哪里找到电话号码的线索?
87、What do you despise about telephong sales ?
你看不上电话销售的什么方面?

88、How long does it usually take you from initial contact to sales closing ?
从最初接触客户到销售结束,你常常需要花多长时间?

89、Tell me about a time when you almost lost a sale and worked hard to get it back。
谈谈你的这样一次经历:你几乎失去了一次销售机会,但经过艰苦努力后赢得了这一机会。

90、What are the five most common objections you face and how do you deal with them ?
你最常遇到的5种拒绝方式是什么?你是如何处理它们的?



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