外企面试常见问题四

91、What was the most surprising objection you have ever received,and how did you handle it ?
你曾遇到过的最意外的拒绝方式是什么?你是如何处理它的?

92、Describe a situation where you had to go an extra mile for a customer。
描述一下你不得不对一名顾客多做很多额外工作的经历。

93、At your last job, how often did you take a survey of customer satisfaction?
在前一份工作中,你每隔多少时间调查一次顾客满意水平?
94、What strategies have you learned to encourage customers to pay on time?
在鼓励顾客按时付款方面你学到了哪些办法?

95、Can you tell me about a difficult collection problem and how you dealt with it ?
谈谈你在收款中遇到的一个难题,你是如何处理的?

96、What strategies have you evolved to listen to emotional customers without getting hooked ?
在倾听一个有情绪的顾客的诉说而不恼怒方面,你有哪些策略?

97、How do you deal with customers who think they are right even when they are wrong ?
对于那些即使在自己错了的时候也变为自己正确的顾客,你如何与他们打交道的?

98、How have you handled customers who take advantage of sales support staff?
你如何对待那些起欺瞒销售辅助售人员的顾客?

99、How would you compare your oral skills to your written skills ?
你的口头技能和局面技能相比,哪一个更好?

100、Can you recall a time when you persuaded someone who initially disagreed with you of the correctness of your position?
是否记得你的这样一次经历:经过你的劝说,一个原本与你的意见不一致的人最后同意你的观点?

101、How often do you communicate with the person who receives the output of your work?
你每隔多长时间和在你下一道工序工作的交流一次?

102、Do you have a favorite interviewing question?
你是否有自己偏爱的面试问题?

103、To what do you attribute turnover ?
你把人员流动归功于什么原因?

104、We know that fourth generation languages(4GLS)have many benefits,Which of these benefits do you find most compelling ?why ?
我们知道第四代语言(4GLS)有很多优越性。你认为这些优点中最突出的是什么?为什么?

105、How can you tell a good program from a bad one ?
你如何区分好的和不好的程序?

106、Well,based on what we have discussed,how do you feel about this job ?
根据我们所讨论的问题,你现在觉得这项工作怎么样?

107、Is there anything you’d like to know about the job that would help you to-do it better than anyone else could ?
为了能使你在这项工作中干得比别人更好,你还想了解什么信息?

108、If there were one reason why we should select you over the other applicants,what would that be ?
如果有一条理由证明我们应该选择你而不是其他求职者,这条理由是什么?陈旧的问题:你打算在我们公司呆多长时间?

109、How would you finish this sentence:“Most people are basically …?”
补充完整这句话:“大多数人本质上是…。”

110、How would you define a difficult manager ?
你如何界定一个难相处的管理者?

111、What are the three most significant things that need to be accomplished in this position in the first year and what are major hurdles ?
在这一工作岗位中,第一年要完成的最主要的三件事是什么?它所面对的主要障碍是什么?

112、Are there any aspects of my background or skills that you would like to hear more about?
对于我的背景和技能方面,你是否还需要了解其他信息?
113、Can you describe your organizational culture ?
能否描述一下你们的组织文化?

114、I see that you do not have very much organizational work experience .what qualities do you have that especially qualify you for this position ?
我发现你并没有太多的企业工作经验,那么,你有什么特殊品质能使你胜任这一岗位的工作?



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